OBJECTIVE:

Seeking a challenging position in IT Management with a well-established organization that utilizes my skills and provide a career opportunity and advancement and allow me to learn different technologies.

EXPERIENCE

4/2003 – Present: YourlinkWeb Services, Westmont, IL
Web Application Development Team Lead (part time)

• Managing web application solutions and e-Commerce development for both front and back end for several clients.
• Develop database architecture for all web application solutions.
• Coordinating application development with marketing and sales and other staff.
• Provide technical mentoring to other team members.
• Provide technical support and maintenance for third parties products such as shopping carts and mailing list.
• Utilized both VB.NET for WINDOWS/IIS platform and PHP for LINUX/APACHE platform.

4/2003 - Present Chicago Public School Chicago, IL
Database System Manager

• Provides technical and business leadership in the design, development, implementation and management all telecommunications database projects and activities.
• Manages on-going technical support for all non-PBX telecommunications database systems and telecommunications web sites.
• Serves as primary liaison with diverse levels of associates across OTS teams, CPS departments and outside parties or vendor partners in relation to telecommunications database systems, projects and activities.
• Mentors team members and other OTS staff in all aspects of database management.

  6/2001 - 1/2003 Allegiance Healthcare McGaw Park, IL
 Data System Manager - Supply Chain

• Coordinate team's responsibilities with client's requests, by assigning team members to multiple projects for cross training.
• Developed and automated production tools which supported EDI Data Collector, business process tool, Supplier Inventory (Move-Add-Change) items.
• Translated business requirements into technical terms and provided automation capabilities as needed.

 12/1997 - 6/2001 McCain Foods USA Oak Brook, IL
 Supply Chain Analyst

• Supported several departments managed by he Supply Chain group such as: Customer Service, Forecasting, Marketing, Sales, Logistics and Productions; by developing shipment tracking system, forecasting accuracy system, mini data warehouse environment supporting the inside sales department used for reporting sales margins, production planning application which supported 5 production facilities across the country, rail traffic monitoring system for the supply chain logistics impacting high profile accounts with annuals revenues over $3.5MM.

 6/1997 - 11/1997 Orval Kent Wheeling, IL
 Customer Service Representative

• Worked in the customer service department handling the West Coast and the mountain regions.
• Provided products information to customers/brokers and processed orders.
• Negotiated prices and delivery options with customers and coordinate multiple deliveries across the country for better rate and delivery time.
• Processed invoices on a daily basis and assured right billing information.
• Tracked business growth and provided results to sales and marketing for strategic planning.

 7/1987 - 10/1991 Shell Oil Company Damascus, Syria
 Business Analyst

• Provided service reports to Marketing, Sales, Engineering and Operations.
• Supplied management with weekly and monthly reports of operational progress and deadlines meeting. I utilized dBase III and dBase IV.
• Worked closely with outside brokers/customers to obtain market information and competitor’s information.
• Analyzed production trend as well as corresponding budget and report information to senior management.
• Developed in house application for the use by several departments utilizing C, Turbo C and dBase IV.

EDUCATION

• B.S in Information Technology from Capella University (USA)
• Web Application Security Certification from Capella University (USA)
• Visual Basic Programming Certification from William Rainy Harper (USA)
• Associate Degree, CIS Major Damascus Institute for Technology Syria (Syria)